Privacy Policy & Terms

Information we collect

We collect personal information when you fill out a contact form, subscribe to updates, or contact us directly. This may include your name, email address, phone number, and anything you voluntarily include in your message. Users may visit the site anonymously.

Non-personal information

We may also collect non-personal data such as browser type, device type, operating system, IP address, approximate location, pages visited, and time spent on the site.

How we use your information

• Respond to inquiries — communicate with you and respond to your questions or requests.
• Improve the site — understand how the site is used and improve content and navigation.
• Service communication — contact you about consultations, scheduling, and next steps.
• Marketing emails (if opted in) — occasional updates about our practice; opt out any time.

Communication consent

By submitting your contact information, you consent to receive communications related to your inquiry, which may include email, phone calls, and SMS messages.

SMS details

• Purpose: Inquiry follow-up, scheduling, intake coordination.
• Frequency: Limited; may increase temporarily for time-sensitive scheduling.
• Charges: Standard messaging and data rates may apply.
• Opt-out: Reply STOP at any time, or email info@orbitaba.com.

Data protection

We use reasonable administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, alteration, or disclosure. Data is protected using SSL/TLS encryption where available. No method of transmission or storage is 100% secure and we cannot guarantee absolute security.

Children's privacy

This site is intended for parents, guardians, and adults. We do not knowingly collect personal information directly from children without parental involvement. If you believe a child's information was submitted improperly, contact us and we will take reasonable steps to remove it.

Sharing your information

We do not sell your personal information. We may share information only in these circumstances:

• With service providers that help operate the site, only as needed.
• If required by law, legal process, or lawful government request.
• To protect the rights, safety, or property of Orbit ABA or others.

Cookies

Our site may use cookies to enhance your experience and understand how users interact with the site. Third-party services may also place cookies for security, performance, and analytics. You can set your browser to refuse cookies, though some parts of the site may not function properly if you do.

Policy changes

We may update these terms at any time and will revise the effective date when we do. Continued use of the site after changes are posted constitutes acceptance.

Informational use only

This site is for general informational purposes only. Nothing here constitutes medical, clinical, or professional advice and should not be relied upon as such.

No provider–client relationship

Using this site, reading its content, or submitting a form does not create a provider–client relationship with Orbit ABA. A formal relationship is established only through direct communication and completion of applicable intake and consent processes.

Intellectual property

All content on this site — including text, logos, graphics, and design — is owned by or licensed to Orbit ABA LLC and protected by applicable law. You may use the site for personal, non-commercial purposes only. You may not copy, reproduce, or distribute content without written permission.

Acceptable use

You agree not to use the site for unlawful purposes, attempt unauthorized access to site systems, disrupt site operation through malware or automated attacks, or submit false or abusive information.

Disclaimer of warranties

The site is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Orbit ABA disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant the site will be uninterrupted, error-free, or completely secure.

Limitation of liability & indemnification

To the maximum extent permitted by law, Orbit ABA will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the site. Total liability for any claim will not exceed $100. Some jurisdictions do not allow these limitations, so parts may not apply to you.

Indemnification

You agree to indemnify and hold harmless Orbit ABA LLC and its owners, employees, and contractors from any claims, damages, or expenses (including attorneys' fees) arising from your use of the site or violation of these terms.

Governing law

These terms are governed by the laws of the State of North Carolina, without regard to conflict-of-laws principles.

Arbitration & class action waiver

Any dispute arising out of or relating to these terms or your use of the site will be resolved by binding arbitration, except that either party may bring eligible claims in small claims court. Arbitration will be conducted individually in North Carolina, or remotely where appropriate.

Class action waiver

Disputes will be brought only in an individual capacity — not as a plaintiff or class member in any class or representative proceeding.

Exceptions

Either party may seek injunctive or equitable relief in court for misuse of intellectual property, unauthorized access, or interference with site operation.